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SAP Support Specialist with German Ref. No: 7883

Lufthansa Group Business Services is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire Lufthansa Group in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves.

It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation.

As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.

Region: Kraków, małopolskie


Requirements:

  • University degree in progress or newly graduates
  • Experience in the area of IT Support
  • Good English skills (min. B2)
  • Good German skills (min. B2)
  • Good knowledge of MS Office package
  • Knowledge of SAP system will be an asset
  • Customer orientation
  • Problem solving orientation
  • Proactivity and positive attitude


Responsibilities:

Our SAP  Support Specialist is responsible for users support with queries regarding the use of Lufthansa application based on a very popular SAP SRM module (IT / procurement area).

The role requires answering inquiries in respective ticketing tool and sometimes by phone, answering users’ questions, fulfilling service requests, maintaining process database and documentation and transferring issues to the respective department.

  • Maintaining a positive, empathetic and professional attitude toward customers at all times
  • Being a competent support regarding application and orders questions
  • Ensure customer satisfaction and provide professional customer support
  • Communicating and building a good relationship with our customers
  • Acknowledging and resolving customer requests
  • Coordinating with colleagues from other departments as necessary
  • Providing a training for new colleagues


We offer:

  • SAP and procurement application training 
  • Working with a prestigious product
  • The best team to work with
  • Working with German native speakers and colleagues from the whole world
  • Clearly defined career path
  • An employment contract
  • Package of benefits like: medical care, Multisport Card, co-financing for language courses and more


Pozostałe oferty tego pracodawcy:


Młodszy Specjalista ds. HR z językiem niemieckim / Nr ref.: 7607
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Pracownik biurowy ze znajomością języka niemieckiego / Nr ref.: 7608
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
Absolwenci/ studenci ze znajomością języka niemieckiego / Nr ref.: 7616
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie school DLA STUDENTA $Offer['publicId']
Procurement Specialist with German / Nr ref.: 7628
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
Operational Buyer with German / Nr ref.: 7630
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
Młodszy Księgowy z j. niemieckim / Nr ref.: 7643
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie school DLA STUDENTA $Offer['publicId']
Germanista / Nr ref.: 7740
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
Software Developer in Data Analytics Team / Nr ref.: 7762
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Specjalista ds. HR z językiem niemieckim / Nr ref.: 7606
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Junior Cash Collection Specialist / Nr ref.: 7910
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
Tax Specialist / Nr ref.: 7625
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
Talent Sourcer/ Off-site recruiter with German / Nr ref.: 8068
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie school DLA STUDENTA $Offer['publicId']
Supplier Manager with German (IT Contracts) / Nr ref.: 8132
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
IT Contract Manager with German / Nr ref.: 8132
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Strategic Buyer IT with German / Nr ref.: 8137
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Senior Expert - SAP FI / Nr ref.: 8157
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
Expert - SAP FI / Nr ref.: 8157
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
IT Buyer with German / Nr ref.: 8170
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Data Analyst / Nr ref.: 8192
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
IT Specialist - SAP BI / Nr ref.: 8196
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Specjalista ds. HR z językiem niemieckim / Nr ref.: 8202
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Młodszy Specjalista ds. HR z językiem niemieckim / Nr ref.: 8202
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Data Migration Coordinator / Nr ref.: 8204
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Junior Procurement Specialist with German / Nr ref.: 7628
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
Senior Quality and Continuous Improvement Specialist / Nr ref.: 8214
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Quality and Continuous Improvement Specialist / Nr ref.: 8214
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Sales Audit Specialist / Nr ref.: 8217
Lufthansa Group Business Services (LGBS)
location_on Kraków , małopolskie local_offer SUPER OFERTA $Offer['publicId']
Data Analyst with Finance/Reporting background / Nr ref.: 8218
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Data Analyst with SAP Analytics Cloud / Nr ref.: 8192
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Senior Controlling Specialist (Finance Transformation Project) / Nr ref.: 8224
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Senior Tax Specialist (Finance Transformation Project) / Nr ref.: 8223
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Revenue Accounting Specialist (Finance Transformation Project) / Nr ref.: 8222
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Senior Accounting Expert (Finance Transformation Project) / Nr ref.: 8227
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Accounting Expert (Finance Transformation Project) / Nr ref.: 8227
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Analyst/Specialist Reporting Services with German / Nr ref.: 8232
Lufthansa Group Business Services (LGBS)
location_on Kraków , małopolskie local_offer SUPER OFERTA $Offer['publicId']
Strategic Procurement Manager / Nr ref.: 8236
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Fixed Assets Accountant with German / Nr ref.: 8235
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
HR IT Product Manager (SuccessFactors) / Nr ref.: 8237
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Junior HR IT Product Manager / Nr ref.: 8237
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Application Manager (Procurement tools) / Nr ref.: 8238
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Analyst/Specialist Reporting Services / Nr ref.: 8239
Lufthansa Group Business Services (LGBS)
location_on Kraków , małopolskie local_offer SUPER OFERTA $Offer['publicId']
Strategic Buyer with German / Nr ref.: 8243
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Młodszy Księgowy z j. włoskim / Nr ref.: 8244
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie school DLA STUDENTA $Offer['publicId']
Data Protection Assignee with German / Nr ref.: 8245
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
HR Process Architect with German (HR Administration) / Nr ref.: 8247
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
Customer Service Advisor with German / Nr ref.: 8250
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Junior Cash Collection Specialist with French / Nr ref.: 8251
Lufthansa Group Business Services (LGBS)
location_on Kraków , małopolskie $Offer['publicId']
Financial Controller / Nr ref.: 8252
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Data Quality and Governance Specialist / Nr ref.: 8253
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']