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HR Process Expert in Payroll and Pension Competence Center
Ref. No: 7218
Region: Kraków, małopolskie
Flexible working hours
The Lufthansa Group is an aviation group with global operations and a total of more than 400 subsidiaries and associated companies. Lufthansa Global Business Services (LGBS) operates as an international organization with a worldwide delivery structure providing business services in the areas of Finance, HR, Revenue Accounting, Management Reporting and Procurement for entire Lufthansa Group. Krakow Center is the main hub for the delivery organization including also central functions for the group companies covering both standard as well as customized processes for airline business. Besides operations, Krakow Center has also teams specialized in Process Continuous Improvement, Robotics Process Automation, Migration Support, Knowledge Management.
Extensive professional experience in HR area in SSC/BPO environment
Professional experience in Process Management (process improvement, standardization, optimization, automatization, gaining efficiency) and Project Management
Knowledge of process automation tools and concepts
Competence in innovation management and KPI-methods
Strong interest in innovative HR solutions and process improvement
Experience in HR tools (SAP HR) will be an advantage
Very good command of German
Min. good command of English
Excellent communication, presentation and co-operation skills, strong negotiation skills
Ability to prioritize multiple tasks, to anticipate, resolve challenges with accountability, ownership, flexibility and openness to change and work to deadlines
Ability to guide and train employees
Strong customer service focus
Coordinates and works in projects and working groups and take on responsibility for supporting and further developing the area of responsibility
Takes on the responsibility for the payroll and pension processes within the scope of the HR Services mandate
Defines and develops group wide standards and requirements of conception, steering, measuring and optimizing of end-to-end HR processes
Responsibility for contribution margins for process in scope (costs and revenue)
Defining and implementing of SLA/KPI’s
Performs process compliance audits, external benchmarks
Translates process changes into IT requirements and develops IT concepts (preliminary analysis and development of business concepts together with IT and the global process manager for HR)
Initiates and takes part in projects of all sizes and follow up on the process of projects that support group wide standardization, harmonization, and optimization of processes
Evaluate quality of deliveries, analyzes and optimizes processes, functions, identification and communication of suitable measures to create improvements in the service center (time, cost, quality).
Opportunity of participation in interesting international projects
Key role in the company transformation
Work in a young, dynamic and creative team
Interesting and challenging tasks that drives professional and personal development
Jesteśmy jedną z pierwszych agencji rekrutacyjnych i firm doradztwa personalnego w Polsce. Od 1991 roku wspieramy działania HR z zakresu rekrutacji i konsultingu wśród czołowych firm prowadzących działalność na polskim rynku.