IT Expert - SAP Basis Ref. No: 7648

Lufthansa Group Business Services is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire Lufthansa Group in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves.

It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation.

As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.

Region: Kraków, małopolskie


Requirements:

  • Practical experience in supporting and managing SAP applications in the environment
  • Experience in steering and managing IT service providers
  • Expertise in customizing and conceptual design of SAP solutions
  • SAP Basis knowledge and experience 
  • Knowledge in SAP Technology and SAP Security (IT security, data encryption, data protection, SecKey)
  • Good understanding of datawarehouse data flows and processes
  • Project management skills
  • ITIL skills
  • Very good command of English
  • Excellent communication skills
  • Planning and organizational talent
  • Analytical skills and accuracy, problem solving competence
  • Flexibility
  • Willingness to travel (up to 20% of working time)


Responsibilities:

Based on his/her functional and technical expertise and background the IT Expert SAP Basis should be able to manage tasks or projects in the field of the IT-support of business processes. The focus is on our SAP applications environment (SAP Basis), including SAP ERP, SAP BI, SAP SRM, SAP S/4 HANA.

Furthermore he/she should complement the IT team in Germany in coordinating and solving operational issues and upcoming functional requirements within the IT landscape. In this role he/she will work in close cooperation with all relevant internal and external parties (e.g. Process Management, Operations, IT Providers). The IT Expert SAP Basis manages or participates in (international) projects from first conceptual ideas to production rollout.

IT Expert - SAP Basis belongs to SAP Core team which is the interface between our Hosting Provider and the application management team.

  • Manage applications and services within the landscape with focus on SAP Core
  • Ensure a smooth operation of the IT applications in close cooperation with IT team members in Germany as well as the contracted service providers
  • Support and consulting of internal company business units and customers in the company group in IT-related issues in the SAP environment
  • Conceptual design and implementation of SAP system architecture, system management functions and security features within the  IT landscape
  • Coordination of IT changes requested towards IT service providers
  • Continuous monitoring of interfaces and automated processes regarding integrity, performance and optimal usage
  • Derive necessary technical and conceptual measures from the monitoring analysis, plan and implement the same in direct interaction with Customer, IT team and service providers
  • Create IT specifications from customer requirements and prepare corresponding decision paper
  • Drive automation and digitization in IT and the supported processes
  • Manage and support projects in the field of IT (e.g. international roll-out of solutions, IT harmonization projects, implementation of new functionalities)
  • Act as primary contact for IT-related issues of  process management units as well as operations in KRK
  • Act as the 2nd-level support for SAP and non-SAP topics in KRK, solving on-site and/or filtering the issues for further solution findings within the  IT team and/or the service provider
  • Conduct and support trainings and workshops


We offer:

  • Challenging work environment and growth opportunities (SAP area)
  • Regular trainings in SAP field
  • Great atmosphere in a positive team
  • Private medical care for employees and their family members
  • Flexible working time and place adjusted to employee’s needs. Possibility of starting your workday between 07:00 and 10:00
  • Possibility to fulfil a dream about far journeys with attractive discounts for air tickets


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