IT Customer Support Agent with German Ref. No: 8308

Lufthansa is the largest airline in Germany and one of the leading airlines in the world.

As the Lufthansa Group Business Services’ employee you will become part of the organization that supports the aviation business. Our teams handle accounting, look after our customers' employees, run procurement processes and take care of IT applications. Everything contributes to a great travel experience for Lufthansa Group customers.

Region: Kraków, małopolskie


What we are looking for:

  • Very good German skills
  • Good English skills
  • Previous experience in customer service/IT support will be an asset
  • High interpersonal and communication skills
  • Team player
  • Diligent, independent and systematic approach to work
  • Problem solving orientation
  • Strong time management and organizational skills


In your new job you will:

  • Maintain a positive, empathetic, and professional attitude toward customers
  • Be a competent support regarding procurement systems and applications
  • Ensure customer satisfaction and provide professional customer support in German and English
  • Communicate and build a good relations with team and our customers
  • Acknowledge and resolve customer requests
  • Fulfill requests with accuracy and attention to details
  • Maintain process database and documentation
  • Cooperate with colleagues from the team and other departments to provide the best service
  • Participate actively in the IT community


By working with us you gain:

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Attractive development opportunities in IT

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Possibility to adjust the place and hours of work to private needs

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Private medical care for employees and their families

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Possibility to fulfil a dream about far journeys with attractive discounts for flight tickets

For our employees we offer:

  • Hybrid working model (working in the office: 1 day/month)
  • Opportunity to work from each part of Poland during remote work
  • Flexible working time
  • New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance
  • Continuous improvement environment
  • Supportive & friendly working atmosphere - we work towards a joint success


Pozostałe oferty tego pracodawcy:


Młodszy Specjalista ds. HR z językiem niemieckim / Nr ref.: 7607
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Pracownik biurowy ze znajomością języka niemieckiego / Nr ref.: 7608
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
Absolwenci/ studenci ze znajomością języka niemieckiego / Nr ref.: 7616
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie school DLA STUDENTA $Offer['publicId']
Młodszy Księgowy z j. niemieckim / Nr ref.: 7643
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie school DLA STUDENTA $Offer['publicId']
Germanista / Nr ref.: 7740
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
Financial Accounting Specialist with German / Nr ref.: 7741
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Quality Control & Internal Audit Specialist / Nr ref.: 7756
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
Specjalista ds. HR z językiem niemieckim / Nr ref.: 7606
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Talent Acquisition Specialist with German / Nr ref.: 8068
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Insolvency Case Manager with German / Nr ref.: 8205
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
Data Analyst with SAP Analytics Cloud / Nr ref.: 8192
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Fixed Assets Accountant with German / Nr ref.: 8235
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Strategic Buyer with German / Nr ref.: 8243
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Controlling and Reporting Specialist / Nr ref.: 8260
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
PtP Accountant with German / Nr ref.: 7643
Lufthansa Group Business Services (LGBS)
location_on Kraków , małopolskie local_offer SUPER OFERTA $Offer['publicId']
Samodzielny księgowy/ GL Accountant
z językiem niemieckim / Nr ref.: 7741
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
Data Analyst - SAC Developer / Nr ref.: 8277
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Tactical Buyer with German / Nr ref.: 8287
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Executive Office and Strategic Analysis Manager / Nr ref.: 8294
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
Statutory Closing Manager (HGB) / Nr ref.: 8302
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
RtR Accountant / Nr ref.: 8306
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
(Senior) Controller - Finance Transformation Program / Nr ref.: 8307
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Procurement Tools Manager / Nr ref.: 8238
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']