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Sales Audit Specialist Ref. No: 8217

Lufthansa is the largest airline in Germany and one of the leading airlines in the world.

As the Lufthansa Group Business Services’ employee you will become part of the organization that supports the aviation business. Our teams handle accounting, look after our customers' employees, run procurement processes and take care of IT applications. Everything contributes to a great travel experience for Lufthansa Group customers.

Region: Kraków , małopolskie

What we are looking for:

  • Master/Bachelor degree of studies in any disciplines
  • Min. 1 year of corporate/administrative/customer service experience
  • Experience in the aviation industry will be an asset
  • Very good command of English
  • Good command of Windows applications
  • Diligent, independent and systematic approach to work 
  • Analytical and numeric skills
  • Flexibility and adaptabilit

In your new job you will:

  • work in a Competence Team supporting an external company providing for LGBS accounting services (airline tickets accounting services)
  • be responsible for quality check for transactions processed by External Provider
  • extract & process data from various Revenue Accounting systems
  • support an External Provider concerning Tickets Sales Agent disputes
  • keep up to date Process Description/ Country Specification for assigned areas of responsibilities
  • contact directly with customers, external providers, independently handle of incoming/outgoing communication verbal & written
  • initiate and support identified process improvements

By working with us you gain:

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Attractive development opportunities

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Possibility to adjust the place and hours of work to private needs

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Private medical care for employees and their families

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Possibility to fulfil a dream about far journeys with attractive discounts for flight tickets

For our employees we offer:

  • Hybrid working model
  • Opportunity to work from each part of Poland during remote work
  • Flexible working time
  • New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance
  • Continuous improvement environment
  • Supportive & friendly working atmosphere - we work towards a joint success

Apply