IT Service Manager (IT & Security Governance)
Ref. No: 8059
Lufthansa Group Business Services is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire Lufthansa Group in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves.
It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation.
As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.
Region: Kraków, małopolskie
Minimum 3-5 years relevant experience
Good ITIL Experience
Experience in information security in acc. with ISO27001
General knowledge about IT development, maintenance and operations
Good IT Security and data protection policies knowledge
Experience with compliance audits
General technical knowledge about IT Infrastructure (Servers, databased, firewalls, network, Cloud Infrastructure, etc)
Very good English
High communication skills
Extensive negotiation and diplomacy skills
Risk-awareness and mitigation skills
Be a liaison between IT, Information Security Team, Audit & Compliance Manager and other compliance – related teams
Implement and maintain Information Security and data protection policies, processes and procedures in close cooperation with Security Team and the Group
Accountability for IT & Security Governance Model documentation
SPOC for all information security related issues, e.g. incidents, threats, Penetration Tests, SBF, TOMs, Guidelines, Standards
Managing the Information Security Management System in acc. with ISO27001
Central contact for all questions and issues around Information Security like:
business impact analysis,
protection requirements assessment,
new software assessment (SAQ review)
any other information security related issues.
Ensuring compliance with IT Governance and Security principles in IT projects and serving as an advisory board for Project Teams in discussion with Customers
Ensuring proper “handover to operations” process for new projects and technologies
Support Workers Council negotiations with IT and Security related content
Consults in and evaluation of new technologies in relation to information security
Challenging work environment and growth opportunities
Private medical care for employees and their family members
Flexible working time and place adjusted to employee’s needs
We are among the first recruitment agencies and personnel consulting companies in Poland. Since 1991 we have provided recruitment and consulting services to key players operating on the market in Poland.