HR Process Architect with German (Recruitment area) Ref. No: 8100

Lufthansa Group Business Services is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire Lufthansa Group in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves.

It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation.

As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.

Region: Kraków, małopolskie

Requirements:

• Professional experience in recruitment within a SSC/BPO environment
• Very good command of German & English
• Ability to prioritize multiple tasks effectively
• Quick learner
• Knowledge of process management as well as project management
• Strong interest in innovative HR solutions and process improvement
• Excellent interpersonal, communication, presentation, and cooperation skills.
• Highly independent and systematic approach to work
• Customer orientation and intercultural competence
• Openness to international travel (up to 10%)

Responsibilities:

If you thrive on a dynamic work environment, then the role is perfect for you. You will be driving changes within the rapidly growing Lufthansa Group's recruitment world, particularly for the German market. Designing new processes, improving existing ones, and tackling current challenges. Take a closer look below to see what other exciting responsibilities await our new Process Architect:

• Plans and coordinates recruitment activities at specific stages of the process to ensure a smooth and efficient process
• Initiates and participates in projects of all sizes that support the standardization, harmonization, and optimization of recruitment processes across the group
• Defines and develops group-wide standards and requirements of conception, steering, measuring and optimizing of end-to-end Recruitment processes
• Supports the operations teams in knowledge transfer to ensure consistent understanding and execution of processes
• Maintains regular communication with key stakeholders, including internal teams and clients, to ensure alignment on project objectives and progress

We offer:

• Hybrid working model
• Opportunity to work from each part of Poland during remote work
• New branded and modern office: adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance
• Possibility to fulfil a dream about far journeys with attractive discounts for flight tickets
• Continuous improvement environment
• Supportive & friendly working atmosphere - we work towards a joint success