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HR Process Architect with German
(HR Administration) Ref. No: 8247

Lufthansa is the largest airline in Germany and one of the leading airlines in the world.

As the Lufthansa Group Business Services’ employee you will become part of the organization that supports the aviation business. Our teams handle accounting, look after our customers' employees, run procurement processes and take care of IT applications. Everything contributes to a great travel experience for Lufthansa Group customers.

Region: Kraków, małopolskie

Requirements:

  • University diploma or equivalent
  • Practical knowledge of HR operations, preferably in SSC environment
  • HR process/project management experience
  • HR IT system knowledge, preferably SuccessFactors
  • Very good command of German and English
  • Strong interpersonal and  communication skills (self-confidence and convincing skills)
  • Strong coordination and co-operation skills
  • Highly independent and systematic approach to work
  • Customer orientation and intercultural competence
  • Ability and willingness to adapt one’s own strategies, goals and tasks to changing situations
  • Ability to represent the company externally and internally
  • Availability for business travel (up to 20% working time)

Responsibilities:

HR-Services cover all processes related to HR, performed mainly in Cracow but also in Mexico and in Manila, such as Core Data and Contract Services, Employee Services, Payroll Services, Recruiting Services and Travel & Expenses Services.

  • Group wide end-to-end Core Data and Contract Services process optimization and standardization throughout the group
  • Development of process definition, measurements, methodology and tools to drive end-to-end process improvements
  • Definition of global end-to-end processes, its specific tools and infrastructure (incl. IT applications, systems, etc.), service provider strategies & operating models
  • Demand management towards LGBS IT (translate process change into IT requirements, preliminary analysis, development of business concepts together with IT) while supporting of group wide IT tool harmonization and consolidation
  • Definition and implementation of roadmaps for development, optimization and harmonization (to migrate from AS-Is to the improved To-Be environment)
  • Definition of roles and qualifications within the process as well as process trainings
  • Definition and monitoring of global end-to-end process performance indicators and its improvement plans
  • Ensuring documentation of group wide processes
  • Securing compliance of process with corporate and public authority requirements
  • Management of process risks and development of risk minimizing measures
  • Securing the successful communication and cooperation of all stakeholders
  • Involvement in budget planning and other commercial aspects (efficiencies)

We offer:

  • Hybrid working model
  • Opportunity to work from each part of Poland during remote work
  • New branded and modern office: adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance
  • Possibility to fulfil a dream about far journeys with attractive discounts for flight tickets
  • Continuous improvement environment
  • Supportive & friendly working atmosphere - we work towards a joint success

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