HR Process Architect with German (HR Administration) Ref. No: 8247

Lufthansa Group Business Services is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire Lufthansa Group in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves.

It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation.

As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.

Region: Kraków, małopolskie

Requirements:

• University diploma or equivalent
• Practical knowledge of HR operations, preferably in SSC environment
• HR process/project management experience
• HR IT system knowledge, preferably SuccessFactors
• Very good command of German and English
• Strong interpersonal and  communication skills (self-confidence and convincing skills)
• Strong coordination and co-operation skills
• Highly independent and systematic approach to work
• Customer orientation and intercultural competence
• Ability and willingness to adapt one’s own strategies, goals and tasks to changing situations
• Ability to represent the company externally and internally
• Availability for business travel (up to 20% working time)

Responsibilities:

HR-Services cover all processes related to HR, performed mainly in Cracow but also in Mexico and in Manila, such as Core Data and Contract Services, Employee Services, Payroll Services, Recruiting Services and Travel & Expenses Services.

• Group wide end-to-end Core Data and Contract Services process optimization and standardization throughout the group
• Development of process definition, measurements, methodology and tools to drive end-to-end process improvements
• Definition of global end-to-end processes, its specific tools and infrastructure (incl. IT applications, systems, etc.), service provider strategies & operating models
• Demand management towards LGBS IT (translate process change into IT requirements, preliminary analysis, development of business concepts together with IT) while supporting of group wide IT tool harmonization and consolidation
• Definition and implementation of roadmaps for development, optimization and harmonization (to migrate from AS-Is to the improved To-Be environment)
• Definition of roles and qualifications within the process as well as process trainings
• Definition and monitoring of global end-to-end process performance indicators and its improvement plans
• Ensuring documentation of group wide processes
• Securing compliance of process with corporate and public authority requirements
• Management of process risks and development of risk minimizing measures
• Securing the successful communication and cooperation of all stakeholders
• Involvement in budget planning and other commercial aspects (efficiencies)

We offer:

• Hybrid working model
• Opportunity to work from each part of Poland during remote work
• New branded and modern office: adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance
• Possibility to fulfil a dream about far journeys with attractive discounts for flight tickets
• Continuous improvement environment
• Supportive & friendly working atmosphere - we work towards a joint success