IT Manager - Web Applications Ref. No: 7694

Lufthansa Group Business Services is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire Lufthansa Group in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves.

It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation.

As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.

What do you need to have?

• Min. 3 years of experience in managing web applications
• Project experience (good understanding of data flows and processes)
• Experience in customizing and conceptual design of  solutions
• SAP knowledge and Cloud solutions (IaaS, PaaS, preferably Azure and/or IBM Cloud) will be an advantage
• Good command of English
• Knowledge of GDPR (Regulation (EU) 2016/679) will be a plus
• Capability to define precisely complex situations and issues
• Willingness to learn and to pick up new topics
• Willingness to travel (up to 20% of working time)

What will you be responsible for?

• Ensuring a smooth operation of the for IT applications for LGBS and its worldwide LH Group customers in close cooperation with the LGBS  IT team members in Germany as well as the contracted service providers
• Customizing of the supported applications according to technical and/or business needs, coordinating of test activities and ongoing documentation of the supported solutions
• Supporting and consulting of internal LGBS business units and customers in LH group in IT-related issues in the SAP and non-SAP field
• Managing and supporting projects in the field of international roll-out of solutions, harmonization, implementation of new functionalities)
• Conceptual design and implementation of new applications within the  IT landscape
• Continuous monitoring of interfaces and automated processes regarding integrity, performance and optimal usage, ensuring a smooth and stable IT support for the  processes offered by LGBS
• Driving automation and digitization in IT and the supported processes
• Acting as a Product Manager for selected IT applications, including budget and controlling functions
• Conducting and supporting trainings and workshops

What do we offer?