Sales Support Specialist with German Ref. No: 8444

For our international industrial Client we are currently looking for Sales Support Specialist to support clients from Austria. 

Region: Kraków, małopolskie

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Requirements:

• Very good German and English (B2 level)
• Degree in Economics, Finance, Engineering or equivalent will be an asset
• Experience in order management
• Practical knowledge of SAP, especially SD/MM/WM modules 
• Excellent communication skills
• Ability to build strong working relationships with customers and colleagues
• Problem solving & service-oriented attitude    
• Able to work independently/organizing your own work
• Available for a business trip to Austria for a 6-8 week training program 

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Responsibilities:

• Daily contact with Austrian clients
• Delivery of B2B Customer Service associated with the order fulfilment process
• Completing the order process from receipt of customer orders through dispatch, delivery and then invoice
• Completing data in SAP
• Responding to customer queries (e.g. order status, order amendments)
• Monitoring customer account and order book status on a regular basis
• Referring to availability/forecast issues for resolution with relevant parties
• Close cooperation with Sales, Supply Chain, Finance and Logistic team members

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Offer:

• Private medical care
• Sports card
• Life insurance
• Holiday allowance
• Opportunities for professional development 

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