SAP Technology Manager Ref. No: 8569

Lufthansa is the largest airline in Germany and one of the leading airlines in the world.

As the Lufthansa Group Business Services’ employee you will become part of the organization that supports the aviation business. Our teams handle accounting, look after our customers' employees, run procurement processes and take care of IT applications. Everything contributes to a great travel experience for Lufthansa Group customers.

Region: Kraków, małopolskie

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What we are looking for:

• Academic degree in Business Administration, Business Informatics, Informatics, or a comparable field
• Min. 5 years of hands-on experience in supporting and managing SAP environments (SAP S/4HANA, SAP ECC, SAP BW, SAP SRM, SAP BTP)
• Experience in steering and managing external IT service providers
• Strong experience in SAP system architecture and technology, Cloud and PaaS environments, SAP security concepts
• Knowledge of IT security and data encryption, ITIL processes, IT demand and PaaS demand management
• Good understanding of data flows, interfaces, and end-to-end processes
• Project management skills and experience working in complex IT landscapes
• Very good command of English (spoken and written)
• Strong analytical and conceptual skills, with high attention to quality and detail
• Planning and organizational talent
• Excellent written and verbal communication skills
• Flexibility, cultural awareness, and an entrepreneurial mindset
• Willingness to continuously learn and adopt new technologies

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What you will do:

We are looking for an experienced SAP Technology Manager. This role combines strong SAP Basis expertise with cloud platform ownership, vendor management, and occasional project leadership responsibilities.

You will play a key role in shaping and operating SAP landscapes with a strong focus on cloud technologies, SAP BTP, SAP Integration Suite, and Cloud Connector, while ensuring stable, secure, and cost-efficient operations for Group companies.

Responsibilities

• Manage SAP applications and platform services across multiple landscapes, with a strong focus on SAP Basis and cloud environments
• Ensure smooth and stable operation of SAP systems in close cooperation with IT teams in Germany, external infrastructure and service providers
• Design and implement SAP system architectures, including system management functions, security concepts, PaaS-based and cloud-native solutions
• Take ownership of cloud platforms and integrations (especially SAP BTP, SAP Integration Suite (CPI), SAP Cloud Connector)
• Continuously monitor interfaces and automated processes with regard to availability and integrity, performance and optimal resource usage
• Translate customer and business requirements into IT concepts, specifications, and decision papers
• Act as 2nd-level support for SAP technology topics
• Steer and manage external IT service providers, ensuring quality, compliance, and SLA fulfillment
• Support and occasionally lead IT and platform-related projects, including planning, coordination, and execution
• Design and support cloud-based archiving and content management architectures
• Conduct and support technical trainings and knowledge sharing within the team

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We offer:

For our employees we offer:

• Hybrid working model (work in the office one day per week)
• Opportunity to work from each part of Poland during remote work
• Flexible working time
• New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance
• Continuous improvement environment
• Supportive & friendly working atmosphere - we work towards a joint success

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