Quality Control&Internal Audit Specialist Ref. No: 7756

Lufthansa Group Business Services is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire Lufthansa Group in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves.

 

It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation.

 

As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.

Region: Kraków, małopolskie


Requirements:

  • Experience in BPO/SSC environment
  • Basis of risk and control concept
  • Proficient with MS Office (in particular Excel, PowerPoint)
  • SAP knowledge will be an asset
  • Very good command of English
  • Diligent, independent and systematic approach to work
  • Analytical and conceptual mindset
  • Attention to detail and focus on deliverables quality
  • Clear and concise documentation skills
  • Proactivity, can do attitude
  • Focused on processes harmonization & automation


Responsibilities:

Internal Controls Performance Assessment Team is a newly established unit within the company, which key goal is to provide management with assessment of operational performance and risks management.

Quality Control & Internal Audit Specialist is responsible for operational performance assessment of LGBS as service provider through regular assessment of  Internal Controls effectiveness and Key Performance Indicators. QC&IA Specialist will work with Operational teams on root cause analysis of identified deficiencies as well as verify corrective and preventive measures in order to continuously support the company in improving operational performance. He or she will support Team Leader in providing evidence for various audits, data analysis and special investigations.

  • Assesses Key Performance Indicators design and results (samples testing)
  • Assesses Internal Controls design and effectiveness
  • Assesses quality of process documentation
  • Maintains up to date and adequate procedures for Internal ICPA processes
  • Supervises root cause analysis and corrective & preventive measures implementation
  • Successfully interacts with various internal departments (predominantly Operations and Process Management)
  • Actively seeks for operational performance improvement opportunities, including harmonization of processes


We offer:

  • Challenging work environment and growth opportunities (Internal Control&Audit area)
  • Great atmosphere in a positive team
  • Private medical care for employees and their family members
  • Flexible working time and place adjusted to employee’s needs. Possibility of starting your workday between 07:00 and 10:00
  • Possibility to fulfil a dream about far journeys with attractive discounts for air tickets


Pozostałe oferty tego pracodawcy:


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Pracownik biurowy ze znajomością języka niemieckiego / Nr ref.: 7608
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Junior HR Advisor / Nr ref.: 7607
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Junior Analyst with German / Nr ref.: 7613
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location_on Kraków, małopolskie $Offer['publicId']
Absolwenci/ studenci z językiem niemieckim / Nr ref.: 7616
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location_on Kraków, małopolskie school DLA STUDENTA $Offer['publicId']
OTC Accountant / Nr ref.: 7622
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location_on Kraków, małopolskie $Offer['publicId']
Fraud Prevention Agent / Nr ref.: 7624
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
Junior Procurement Specialist with German / Nr ref.: 7628
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location_on Kraków, małopolskie $Offer['publicId']
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Junior Airport Cost Controller with German / Nr ref.: 7631
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OTC Junior Accountant / Nr ref.: 7622
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location_on Kraków, małopolskie $Offer['publicId']
PTP Junior Accountant / Nr ref.: 7611
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location_on Kraków, małopolskie $Offer['publicId']
Junior Airport Cost Controller / Nr ref.: 7631
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location_on Kraków, małopolskie $Offer['publicId']
Junior Analyst / Nr ref.: 7613
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Talent Sourcing & Talent Management Specialist with German / Nr ref.: 7635
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location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
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location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Strategic Buyer with German / Nr ref.: 7652
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location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Strategic Buyer with German (Construction category) / Nr ref.: 7654
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location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Młodszy Księgowy z j. niemieckim / Nr ref.: 7643
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location_on Kraków, małopolskie $Offer['publicId']
IT Support Agent / Nr ref.: 7612
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location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Reporting Analyst / Nr ref.: 7613
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location_on Kraków, małopolskie $Offer['publicId']
Absolwenci/ studenci z językiem angielskim / Nr ref.: 7686
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location_on Kraków, małopolskie school DLA STUDENTA $Offer['publicId']
Junior Accountant GL / Nr ref.: 7605
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Junior Accountant (Billing Cargo Center) / Nr ref.: 7691
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IT Expert - SAP FI / Nr ref.: 7692
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location_on Kraków, małopolskie $Offer['publicId']
IT Manager - SAP FI / Nr ref.: 7692
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location_on Kraków, małopolskie $Offer['publicId']
IT Manager - Web Applications and Enterprise Content Management / Nr ref.: 7694
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location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
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location_on Kraków, małopolskie $Offer['publicId']
Strategic Buyer with German (Facility Management category) / Nr ref.: 7654
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location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
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location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Studenci ze znajomością j. niemieckiego – praca w niepełnym wymiarze godzin / Nr ref.: 7740
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location_on Kraków, małopolskie school DLA STUDENTA $Offer['publicId']
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location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
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location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
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location_on Kraków, małopolskie $Offer['publicId']
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location_on Kraków, małopolskie $Offer['publicId']
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location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
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location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
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location_on Kraków, małopolskie $Offer['publicId']
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location_on Kraków, małopolskie school DLA STUDENTA $Offer['publicId']
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location_on Kraków, małopolskie school DLA STUDENTA $Offer['publicId']
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location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
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location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']