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Process Architect (Master Data Management) Ref. No: 7900

Lufthansa Group Business Services is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire Lufthansa Group in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves.

It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation.

As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.

Region: Kraków, małopolskie

Requirements:

  • Previous work experience in Master Data Management, Procurement or Accounting
  • Project Management experience in leading a process change & improvement projects
  • Very good command of English (min. B2/C1)
  • Knowledge of SAP would be a strong asset
  • Strong interpersonal, communication  and co-operation skills
  • Highly independent and systematic approach to work
  • Analytical and conceptual mindset
  • Customer orientation and intercultural competence
  • Sense of duty and responsibilities for process and managed projects
  • Openness to international travel (community meeting and center visit)

Responsibilities:

Master Data Process Architect will be responsible for Group-wide steering, development, standardization, harmonization and optimization of the MDM process. He/She will develop common process definition, measurements, methodology and tools to drive end-to-end process improvements across the Lufthansa Global Business Services customers.  Moreover he/she will design, implement and update the processes in scope assuring compliance and quality with lower costs and higher productivity.

 

  • Defining global end-to-end MDM process, specific tools, resources and infrastructure based on input of Process Owner and Process Managers
  • Leading end-to-end MDM projects within Global Process Owner organization
  • Meeting Master Data Community satisfaction, cost, quality, and timeliness requirements
  • Defining roles and qualifications within the process as well as process trainings
  • Defining global end-to-end MDM  process performance indicators and driving process improvement
  • Communicating process changes to the business
  • Supporting in development and implementation best-practice process strategies for all categories in scope in line agreed saving targets as well as best practice process strategies
  • Assuring process compliance with corporate policies and regulatory guidelines

We offer:

  • An international working environment
  • Great atmosphere in a positive team
  • Trainings and possibility of professional development
  • Private medical care for employees and their family members
  • Flexible working time and place adjusted to employee’s needs. Possibility of starting your workday between 07:00 and 10:00
  • Possibility to fulfil a dream about far journeys with attractive discounts for air tickets

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