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IT Product Manager/ Application Manager (SaaS applications) Ref. No: 8194

Lufthansa is the largest airline in Germany and one of the leading airlines in the world.

As the Lufthansa Group Business Services’ employee you will become part of the organization that supports the aviation business. Our teams handle accounting, look after our customers' employees, run procurement processes and take care of IT applications. Everything contributes to a great travel experience for Lufthansa Group customers.

Region: Kraków, małopolskie

What we are looking for:

  • University degree in Business Administration, Business Informatics, Informatics or similar studies
  • Minimum 3 years of practical experience in Application Management/ IT Product Management/ Infrastructure
  • Experience in working with SaaS applications will be an asset
  • Very good English skills
  • High communication skills
  • Planning and organizational talent, analytical skills and accuracy
  • Problem solving competence
  • Flexibility

 

In your new job you will:

  • Ensure smooth operation of applications in the respective functional areas
  • Develop concepts, implementation plans and operation models, mainly for three applications:
      • SHELF - system tailored for managing knowledge and process documentation
      • QUESTBACK EFS – advanced survey tool
      • TIME AND ATTENDANCE - application from provider SDP used for time recording, shift planning and access control
  • Take responsibility and ownership for the IT demand management and operation of mentioned applications
  • Gather functional requirements regarding the IT setup required to operate the business processes (business applications and related roles and access rights, workplace infrastructure and connectivity, applications changes)
  • Design and implement new IT solutions in the respective functional area
  • Managing the order book and the implementation of small changes
  • Reviewing and signing off software product management, relevant work products and project milestones
  • Collect functional requirements and evaluate against technical feasibility
  • Ensuring the quality of the product assets e.g. accurate and up-to-date product documentation for all stakeholders and end-users
  • SLA and provider management
  • Financial and license (subscription) management
  • Acting as a financial budget holder
  • Responsibility for IT governance (security, risk, strategy, architecture)
  • Drive efficiency, productivity and innovation in the respective functional area

 

By working with us you gain:

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Attractive development opportunities in IT

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Possibility to adjust the place and hours of work to private needs

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Private medical care for employees and their families

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Possibility to fulfil a dream about far journeys with attractive discounts for flight tickets

For our employees we offer:

  • Hybrid working model
  • Opportunity to work from each part of Poland during remote work
  • Flexible working time
  • New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance
  • Continuous improvement environment
  • Supportive & friendly working atmosphere - we work towards a joint success

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