IT Infrastructure Manager Ref. No: 7962

Lufthansa Group Business Services is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire Lufthansa Group in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves.

It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation.

As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.

Region: Kraków, małopolskie

Requirements:

• Academic graduate (e.g. IT or similar)
• Minimum 3 years of experience in IT Information Management.
• Minimum 1 years with responsibility for business-critical IT systems.
• Strong verbal and written communications skills
• Excellent analytical and problem-solving skills
• Wide functional and technical knowledge base across systems, storage, network, IT security, IT Infrastructure etc.
• Demonstrated ability to conduct large scale project management across multiple regions and disciplines
• Deeply well organized, flexible, and responsive
• English fluent in writing and speaking, German will be an asset
• International experience.
• Readiness to travel      

Responsibilities & tasks:

• Close cooperation with Central IT  and management of local IT providers
• Main escalation point for IT escalations in the locations
• Support local IT cost calculation activities
• Work with IT Controlling
• Coordination of Global IT Infrastructure Projects in the locations
• Customer support on request
• Support other Project s with IT/technical knowledge
• Local LAN/WLAN support
• IT consulting - new solutions, upgrades, etc.
• HW cleanup – removal of obsolete HW from locations
• Processes improvement – migration of processes to smartbase
• Communication – downtimes, maintenance, etc

We offer:

• Challenging work environment and growth opportunities
• Great atmosphere in a positive team
• Private medical care for employees and their family members
• Flexible working time and place adjusted to employee’s needs