Team Manager (Talent Acquisition Team) Ref. No: 8099

Lufthansa Group Business Services is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire Lufthansa Group in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves.

It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation.

As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.

Region: Kraków, małopolskie


Our requirements:

  • Min. 3 years of professional experience in international recruiting
  • Experience in team management, preferably in recruitment area
  • Experience in SSC/BPO environment will be an asset
  • Very good command of English and German (written & spoken)
  • Very good command of MS Office
  • Project Management and Change Management skills
  • Excellent communication, presentation and co-operation skills
  • People management and coaching  skills
  • Analytical and problem solving skills
  • Decision-making skills
  • Very good planning & organizing skills
  • Service and customer oriented


Responsibilities:

People management:

  • Leads, motivates, advises  Talent Acquisition Specialists on interviewing methods and recruitment strategies
  • Oversees day-to-day team’s operations and performance to achieve team objectives with regard to timeliness and quality
  • Delegates tasks and sets deadlines for the team
  • Defines performance goals for each team member and supervises their professional development
  • Conducts yearly performance appraisal of team members; makes decision about promotion, yearly bonus and salary review
  • Fosters talents and supports high potentials to prepare them for the future roles/assignments
  • Motivates team members to continuous improvement of quality of team performance and professional development
  • Defines training needs in cooperation with each employee and provides coaching for team members
  • Plans and organizes team building activities

 Service & Process Management:

  • Ensures a high-level candidate journey by defining quality standards
  • Manages recruitment projects in the fields of process designing, process improvement and process migrations
  • Recommends ideas and strategies related to recruitment to deliver the highest quality results to the customer
  • Implements and monitor key recruitment metrics to identify, resolve issues affecting recruiting procedures
  • Cooperates with various stakeholders; liaises with company management and HR
  • Prepares standard internal/customer reports with regard to volume and performance; conducts KPI analysis; performs various analysis for internal and external stakeholders
  • Conducts quality improvement sessions with the team
  • Ensures that process documentation is updated on the regular basis and that all team members act according to the relevant regulations


What we offer:

  • Hybrid working model
  • Opportunity to work from each part of Poland during remote work
  • New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance
  • Possibility to fulfil a dream about far journeys with attractive discounts for flight tickets
  • Continuous improvement environment
  • Supportive & friendly working atmosphere - we work towards a joint success


Pozostałe oferty tego pracodawcy:


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Młodszy Specjalista ds. HR z językiem niemieckim / Nr ref.: 7607
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Absolwenci/ studenci ze znajomością języka niemieckiego / Nr ref.: 7616
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location_on Kraków, małopolskie school DLA STUDENTA $Offer['publicId']
OTC Accountant / Nr ref.: 7622
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location_on Kraków, małopolskie $Offer['publicId']
Procurement Specialist with German / Nr ref.: 7628
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location_on Kraków, małopolskie $Offer['publicId']
Operational Buyer with German / Nr ref.: 7630
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Junior Airport Cost Controller with German / Nr ref.: 7631
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location_on Kraków, małopolskie $Offer['publicId']
OTC Junior Accountant / Nr ref.: 7622
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
PTP Junior Accountant / Nr ref.: 7611
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
Junior Airport Cost Controller / Nr ref.: 7631
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
Młodszy Księgowy / Nr ref.: 7629
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
Strategic Buyer with German / Nr ref.: 7652
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Młodszy Księgowy z j. niemieckim / Nr ref.: 7643
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie school DLA STUDENTA $Offer['publicId']
Customer Service Advisor with German / Nr ref.: 7612
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
IT Support Agent with German / Nr ref.: 7612
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Junior Accountant GL / Nr ref.: 7605
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location_on Kraków, małopolskie $Offer['publicId']
Reporting Specialist / Nr ref.: 7644
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location_on Kraków, małopolskie $Offer['publicId']
Germanista / Nr ref.: 7740
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location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Software Developer in Data Analytics Team / Nr ref.: 7762
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
PTP Accountant / Nr ref.: 7611
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
Customer Service Advisor with German (Business Travel applications) / Nr ref.: 7612
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location_on Kraków, małopolskie school DLA STUDENTA $Offer['publicId']
Analyst – Reporting, Data Management Services & Solutions / Nr ref.: 7877
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location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
SAP Support Specialist with German / Nr ref.: 7883
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location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Specjalista ds. HR z językiem niemieckim / Nr ref.: 7606
Lufthansa (LGBS) – stanowiska HR
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Cash Collection Specialist / Nr ref.: 7910
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location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Junior Cash Collection Specialist / Nr ref.: 7910
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location_on Kraków, małopolskie $Offer['publicId']
Księgowy / Nr ref.: 7957
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location_on Kraków, małopolskie $Offer['publicId']
Buyer with German / Nr ref.: 7969
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Strategic Buyer with German (Facility Management category) / Nr ref.: 7991
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Absolwenci Turystyki / Nr ref.: 8009
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location_on Kraków, małopolskie school DLA STUDENTA $Offer['publicId']
Team Leader of IT Support / Nr ref.: 8019
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location_on Kraków , małopolskie local_offer SUPER OFERTA $Offer['publicId']
IT Consultant – SAP Basis / Nr ref.: 8021
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location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
IT Product Manager (Web Applications) / Nr ref.: 8023
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
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location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
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location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
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location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
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location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
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location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
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Junior Executive Assistant with German / Nr ref.: 8115
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location_on Kraków, małopolskie $Offer['publicId']