Banking Operations Specialist with French Ref. No: 8498

For our Client, a major international corporation, we are looking for candidates interested in professional development within the finance/banking field.

Region: Gdańsk/Poznań/Lublin/Warszawa, mazowieckie

What we are looking for?

  • Min. one year of experience in banking
  • Fluent French skills
  • Communicative English skills
  • University degree (Law will be an asset)
  • Experience working with a Legal Team, or in cooperation with one, will be an advantage
  • Ability to manage complaints under French legal and regulatory frameworks
  • Knowledge of French banking regulations and consumer protection laws
  • Proficiency in CRM tools (preferably Salesforce)
  • Strong analytical and problem-solving skills, with a structured and detail-oriented approach to documentation

What will you be responsible for?

The Financial Crime Department is dedicated to preventing and detecting financial crimes, with a particular focus on anti-money laundering (AML) efforts.

Institutions operating within the modern financial system face many challenges, such as money laundering attempts, the spread of organized crime, and the fight against terrorist financing. These are the institutions that seek assistance from us – Financial Crime Department.

By supporting clients in maintaining compliance with international regulations, the team plays a vital role in promoting financial transparency and security.

Tasks:

  • Managing complaints in accordance with French legal and regulatory frameworks
  • Collaborating with legal teams to ensure compliance with French consumer protection laws
  • Communicating with regulatory authorities to resolve disputes efficiently
  • Using CRM tools, especially Salesforce, to track and manage case documentation
  • Preparing detailed and structured documentation to support case resolution

By joining us you gain:

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Private medical care package

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Full training in Financial Crime processes and all tools used in everyday work

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Development opportunities – training sessions, workshops, certification co/financed by the company

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Hybrid working model (working in the office: 2 days/week)

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Individual benefits package

  • Work flexibility - hybrid working model, workation, sabbatical leave
  • Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, co/financed certification and conversations with native speaker
  • Medical and wellbeing program - medical care package, mindfulness, psychological support, education through dedicated webinars and workshops, financial and legal counseling
  • Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase
  • 3 paid hours for volunteering per month
  • Additional paid Birthday Day off

 

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