Quality Control & Internal Audit Specialist Ref. No: 7756

Lufthansa is the largest airline in Germany and one of the leading airlines in the world.

As the Lufthansa Group Business Services’ employee you will become part of the organization that supports the aviation business. Our teams handle accounting, look after our customers' employees, run procurement processes and take care of IT applications. Everything contributes to a great travel experience for Lufthansa Group customers.

Region: Kraków, małopolskie


Requirements:

  • Experience in BPO/ Service Delivery financial processes
  • Basis of risk and control concept
  • Proficient with MS Office (in particular Excel, PowerPoint)
  • SAP knowledge will be an asset
  • Very good command of English (min. B2)
  • Diligent, independent and systematic approach to work
  • Analytical and conceptual mindset
  • Attention to detail and focus on deliverables quality
  • Clear and concise documentation skills
  • Proactivity, can do attitude
  • Focused on processes harmonization & automation


Responsibilities:

Quality Control & Internal Audit Specialist is responsible for operational performance assessment of LGBS as service provider through regular assessment of  Internal Controls effectiveness and Key Performance Indicators. QC&IA Specialist will work with Operational teams on root cause analysis of identified deficiencies as well as verify corrective and preventive measures in order to continuously support the company in improving operational performance. He or she will support Team Leader in providing evidence for various audits, data analysis and special investigations.

  • Assesses Key Performance Indicators design and results (samples testing)
  • Assesses Internal Controls design and effectiveness
  • Assesses quality of process documentation
  • Maintains up to date and adequate procedures for Internal ICPA processes
  • Supervises root cause analysis and corrective & preventive measures implementation
  • Successfully interacts with various internal departments (predominantly Operations and Process Management)
  • Actively seeks for operational performance improvement opportunities, including harmonization of processes


We offer:

beach_access

Possibility to fulfil a dream about far journeys with attractive discounts for flight tickets

local_hospital

Private medical care

home

Possibility to adjust the place and hours of work to private needs

trending_up

Attractive development opportunities

For our employees we offer:

  • Hybrid working model 
  • Opportunity to work from each part of Poland during remote work
  • Flexible working time
  • New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance
  • Continuous improvement environment
  • Supportive & friendly working atmosphere - we work towards a joint success


Pozostałe oferty tego pracodawcy:


Młodszy Specjalista ds. HR z językiem niemieckim / Nr ref.: 7607
Lufthansa Group Business Services (LGBS)
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Młodszy Księgowy z j. niemieckim / Nr ref.: 7643
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie school DLA STUDENTA $Offer['publicId']
Germanista / Nr ref.: 7740
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
Financial Accounting Specialist with German / Nr ref.: 7741
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Specjalista ds. HR z językiem niemieckim / Nr ref.: 7606
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Talent Acquisition Specialist with German / Nr ref.: 8068
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Insolvency Case Manager with German / Nr ref.: 8205
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
Data Analyst with SAP Analytics Cloud / Nr ref.: 8192
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Fixed Assets Accountant with German / Nr ref.: 8235
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Application Manager
(Procurement tools) / Nr ref.: 8238
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Strategic Buyer with German / Nr ref.: 8243
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Controlling and Reporting Specialist / Nr ref.: 8260
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
PtP Accountant with German / Nr ref.: 7643
Lufthansa Group Business Services (LGBS)
location_on Kraków , małopolskie school DLA STUDENTA $Offer['publicId']
Samodzielny księgowy/ GL Accountant
z językiem niemieckim / Nr ref.: 7741
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
Data Analyst - SAC Developer / Nr ref.: 8277
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
Competence Center Financial Services Coordinator / Nr ref.: 8283
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie $Offer['publicId']
Tactical Buyer with German / Nr ref.: 8287
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Executive Office and Strategic Analysis Manager / Nr ref.: 8294
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location_on Kraków, małopolskie $Offer['publicId']
Insolvency Case Assistant with German / Nr ref.: 8301
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location_on Kraków, małopolskie $Offer['publicId']
Statutory Closing Manager (HGB) / Nr ref.: 8302
Lufthansa Group Business Services (LGBS)
location_on Kraków, małopolskie local_offer SUPER OFERTA $Offer['publicId']
RtR Accountant / Nr ref.: 8306
Lufthansa Group Business Services (LGBS)
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