CRM System Administrator Ref. No: 7382

room

Region:
Kraków, małopolskie

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Working hours:
Flexible

assignment

Terms of employment:
Permanent contract


ATFX is one of the world’s fastest growing Forex CFD brokers. We are revolutionary and created to serve the globe in FX, CFD, precious metal and commodity trading. ATFX have been at the forefront of trading for a number of years and trusted by all of our clients around the world.

We want to build and develop on our journey in becoming market leaders by expanding our team. Our company is driven by experienced long term professionals from all backgrounds, whose integrity and commitment are championing voices in recognizing what our clients want. At ATFX we cultivate an environment which motivates our staff to create new ideas and thrive to be the best at what they do. If this sounds like you, then have a look at our job opportunities and become part of a team which is constantly growing in the fast paced world of trading.


The ideal candidate for this role must show:

  • Min. 2 years of experience in the SalesForce or similar CRM system administration
  • Experience in HubSpot will be an asset
  • IT/Computer Science Related Degree
  • Microsoft Office skills
  • Excellent communication and stakeholder management skill
  • Ability to manage time well and prioritize workload
  • Ability to understand technical documents


Responsibilities:

  • Work with users to assess and define their needs
  • Ensure CRM system issues are resolved within a timely manner
  • Communicate with HubSpot support or Agency/Partner when needed, escalation of tickets, reporting progress until resolved
  • Maintain data integrity within the database by managing data import, system integrations, data auditing and cleanup, workflow management, and custom fields
  • Providing technical support for a team of marketing and sales
  • Configuration of processes, workflow, display and user management
  • System administration tasks and ongoing maintenance of the platform
  • Setting up employee accounts
  • Defining employee access permissions according to job title and management orders
  • Supporting new hires to help them get familiar with the HubSpot CRM structure


We offer:

  • Professional and personal development
  • Career progression opportunities
  • Sponsorship of work related education
  • Work in a global company and international environment