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Head of Shared Services Center Ref. No: 7345

For our Client, Shared Services Center in Cracow, we are looking for candidates interested in the position of: Head of Shared Services Center.

Region: Kraków, małopolskie


  • University degree, finance or  banking preferred
  • At least 10 years of relevant experience in SSC/BPO managing role 
  • Experience in setting up and managing an international shared services center or finance operations functions within a SSC/BPO environment
  • Ability to communicate effectively at all levels of the organization
  • Management and leadership skills
  • Strong organizational and analytical skills
  • Fluency in English


  • Responsible for the creation of the general course of the SSC and team development
  • Day to day management of the SSC
  • Management of the team on-site reporting via solid line to functional leads abroad and via dotted line the SSC Director
  • Empower a continuous improvement culture
  • Act as first point of contact for new functions moved to the center and responsible for transitions
  • Assess of costs and risks for all initiatives
  • Create an innovative approach to the employees performance
  • Lead and challenge Senior Management team and representing the organization on the Polish market and within the Group

We offer:

  • Being an important part of a global brand
  • Working in an international and multicultural environment
  • Self-development by participation in interesting and challenging projects
  • Learning best practices
  • Attractive salary, bonuses and benefits package
  • Pleasant working atmosphere
  • Values and people oriented organizational culture
  • Comfortable work conditions