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Head of Operations Ref. No: 7227

For our Client, Shared Services Center in Cracow, we are looking for Candidates.

Region: Kraków, małopolskie


  • Master's Degree in Finance and Accounting or related fields
  • Min. 10 years experience in BPO or SSC organization
  • Understanding of Finance & Accounting and Procurement processes
  • Fluency in English
  • Good client facing and presentation skills
  • Change management skills


  • Manages the team of Operational Managers
  • Ensures that all deliverables for the project are identified, tracked, followed and executed on ongoing basis
  • Follows the engagement’ budget and perform budget analyses
  • Promotes Continuous Improvement culture
  • Oversee the implementation of technology solutions throughout the organization
  • Oversee expenses and budgeting to help the organization optimize costs and benefits
  • Reports on operational performance and suggest improvements

We offer:

  • Possibility to develop in a global, international environment
  • Opportunity to take part in training programs
  • Benefits package
  • Great working atmosphere