Customer Back Office Administrator Ref. No: 8111

Our client, a global chemical company, creates the building blocks for countless consumer and industrial products that are part of your everyday life. Employees are united around a common goal: enriching lives through innovation. Due to dynamic development, we are looking for a person for the following position:

Region: Kraków, małopolskie

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Requirements:

• Fluency in English
• Bachelor’s degree or high school with work experience in accounting or finance
• Strong interpersonal and communication skills
• Flexibility to adapt to a demanding environment
• Attention to detail and strong organisational skills
• Customer Focus
• IT literacy is a must
• Additional European language – would be an asset

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Responsibilities:

• Maintain company standards regarding safety and compliance whilst promoting Huntsman’s corporate principals and company values in all aspects of your work
• Create, maintain and manage timely accurate price, commission, and discount input or special charges according to price sheets, requests, and instructions given by the sales responsible
• Work in a structured manner based on daily follow up of prices and customer related data proactively searching for exceptions
• Bring forward ideas to increase efficiency in the back-office activities
• Pro-actively detect, prevent and resolve issues related to prices and price deviations timely to ensure fully compliant orders, right first-time invoicing and KPI targets are met. Use the appropriate business tools to monitor orders and related exception handlings
• Use monthly and weekly price reporting effectively as a base for systemized work routine and follow up
• Provide audit support on the processes and price / master data evidence to ensure compliant audit findings
• Support the team and Management by performing tasks related to master data checks and resolving inconsistencies
• Be a team player involved in back up activities of other customer service team members

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We offer:

• Medical insurance
• Short-term sickness fully paid
• Employee Assistance Program (psychological healthcare)
• Life and Disability Insurance
• An attractive salary package (yearly bonus related to your goals)
• The MultiSport programme
• Hybrid work model
• Possibility to work in a highly professional, stimulating and challenging work environment
• Attractive office location in City Center with excellent public communication access (next to Galeria Krakowska) and parking space
• Friendly and supportive company culture
• Onboarding and training for new employees
• Possibility to take part in creating new centre, where you can build your career

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