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BlackLine Administrator Ref. No: 7834

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations and more people. 

Pioneering technology takes more than just inventive engineers. At Dyson, we take a problem-solving approach to everything we do. And across our support teams, we’re proud to be different. And importantly, we support change to maintain our rapid growth.

Region: Kraków, małopolskie


Experience:

  • Extensive experience of a direct (business to consumer) retailer end to end Omni channel processes
  • Proven BlackLine knowledge and working experience from an Administrator role
  • Strong technology/applications understandings in end-to-end Omni-channel retailers (CRM, Web, Stores, SAP S4)
  • Extensive knowledge of accounting, reporting and analysis, acquired through related work experience in increasingly complex roles
  • Lean or Six Sigma Certification a plus
  • Capable of directing the resolution of complex or unusual business problems while applying advanced analytical thought and judgment.
  • Ability to analyse financial and operating statistics and provide meaningful feedback.
  • Highly motivated, deadline driven, and ability to communicate effectively (verbally and in writing).
  • Have the ability to motivate and encourage a productive working environment
  • Comfortable working with senior leadership
  • Working in a fast-paced team environment with high volume activities and changing priorities


About The Role:

The BlackLine Administrator will be responsible for:

  • Own relationship with BlackLineby keeping up to date with all latest developments and releases, attending webinars, analysing opportunities, summarising and communicating them to the team
  • Supporting Financial Control Manager in decision making for further enhancements and change requests, providing expertise
  • Be a point of contact between Direct sales Team and BlackLine Technical support desk, logging & tracking incident tickets, assisting in implementation of changes
  • Be responsible for testing of changes in BlackLine sandbox, performing regular maintenance and scheduled refreshes
  • Create and maintain BlackLine matching rules & match-sets
  • Import & maintain datasets from PSPs (payment Service Providers)
  • Perform Data validation & analyse match rates
  • Maintain various tables in BlackLine, manage alerts
  • Provide SME assistance to Direct Team, with oversight of all BlackLine technical queries from the team
  • Retain oversight of overall processes by continuously updating Failed capture documentation with latest changes
  • Develop, align & implement processes for manual capture of payments across different markets
  • Book & track CRs (Change Requests) for the faults identified during monthly review of Failed Capture statistics & reports
  • Support Revenue Leakage Analyst providing SME knowledge in identifying reasons for failures
  • Contribute in conversations regarding set-up of new Markets, channels or PSPs with assessment of proposals from Failed Capture activity point of view
  • Driving change and improvements by raising & tracking CRs (Change Requests)
  • Creating and reviewing BRDs, providing sign-off from Direct
  • Driving process of standardisation of Direct processes across different markets, PSPs & channels
  • Liaising with 3rd parties (PSPs), keeping current with timing and impact of all latest developments
  • Co-ordinating and reviewing BVT (Business Validation Testing) within the Direct Sales Team
  • Provide SME expertise at a high level (unusual incidents) for the BAU with team, coaching team members
  • Projects – assessing impact and rolling changes out into BAU
  • Cultivate Dyson culture and values of being Different, Authentic, Pioneering.
  • Build trusting relationships with Finance stakeholders
  • Ensure on-going training for teams
  • Champion culture of continuous improvement 


We offer:

  • Possibility to take part in creating new GBS centre and to shape its future
  • High autonomy, decisiveness  and independence in acting
  • Opportunity to work in a fast growing company, pioneer in its field
  • Work in the centre of Cracow
  • Extensive training program – internal and external
  • Private healthcare
  • Cafeteria package