Automation Business Analyst Ref. No: 7865

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations and more people. 

Pioneering technology takes more than just inventive engineers. At Dyson, we take a problem-solving approach to everything we do. And across our support teams, we’re proud to be different. And importantly, we support change to maintain our rapid growth.

Region: Kraków, małopolskie

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What do you need to have?

• Previous experience as a Business Analyst with an exposure to various business areas in Shared Services organisation
• Experience in identifying improvement/automation opportunities, enabling process redesign and applying innovative and creative solutions to solve issues
• Experience in Automation area and knowledge of RPA software will be an asset
• Experience in working directly in business (finance with SAP) will be an asset
• Good inter-personal communication skills, collaborating with subject matter experts, business process owners and developers
• Good written skills with the ability to produce clear, detailed and accurate documentation
• An enquiring mind to analyse and question existing processes to ensure a full and correct understanding is gained
• You are energetic and assertive, collaborative, resilient and motivated by challenges 

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What will you be responsible for?

The Automation Business Analyst should have a transformational mindset, high communication skills and expertise in analysing complex business processes. This person is an expert in conducting meetings, interviews and workshops and mapping out user-conducted processes. They will use their experience to prepare the detailed and professional documentation for automation projects.

• Working with Global Process Owners and Subject Matter Experts to define and explore processes for automation
• Understanding, mapping and describing “As Is” processes, as conducted by the business today, including the “happy path” and all exception paths
• Collecting and validating process metrics
• Challenging status quo of “As Is” processes and proposing new solutions with actionable recommendations
• Identifying pain points and improvement opportunities
• Defining requirements and “To be” state solution, by working and communicating with various parts of the business
• Creating and obtaining a sign-off on the Process Definition Document
• Promoting digital innovation to transform the way people work and improve experience of customers using services of DBS
• Supporting global complex transformation programmes, where automation is a key enabler

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What do we offer?

• Private healthcare
• Cafeteria package

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