Head of HR Operations Ref. No: 8536

For our client – a global leader in innovative home appliances and intelligent ecosystem solutions, employing over 130,000 people worldwide, and establishing a new strategic business unit in Łódź – we are seeking a Head of HR Operations to take on a key role in shaping and managing modern operational structures that will support the organization’s international growth.

As the Head of HR Operations, you will play a key leadership role in building the HR SSC from the ground up. You will oversee all HR operational processes, ensure process excellence and compliance, and lead a growing team to deliver efficient, consistent, and people-focused HR services across Europe.

Region: Łódź, łódzkie

Requirements:

  • Proven experience in managing or setting up a European HR SSC (experience in building a center from scratch is a plus).
  • Deep understanding of shared service processes and HR operational models.
  • Proven hands-on experience in HR operations management (e.g. Warkday, payroll)
  • Strong background in process standardization and operational excellence.
  • Exceptional cross-team communication and influencing skills.
  • Demonstrated ability to build, lead, and coach HR Ops teams.
  • High cross-cultural sensitivity and adaptability in an international environment.

Responsibilities:

  • Lead the setup and ongoing management of the European HR Shared Services Center.
  • Drive standardization and automation of HR operations, including Workday, payroll, reporting, and self-service.
  • Drive process innovation and enhance employee experience across HR operations.
  • Ensure operational excellence, process efficiency, and continuous improvement across all HR services.
  • Partner with HR and business leaders across Europe to align operations with global strategies.
  • Build, develop, and coach a high-performing HR operations team.
  • Oversee compliance with employment laws and data regulations.
  • Foster a culture of collaboration, accountability, and service excellence within the SSC.

We offer:

  • A key leadership role in shaping a new European HR SSC from the ground up.
  • Opportunity to work in a dynamic, international environment with cross-regional collaboration.
  • Hybrid work model – flexibility to work both from the office and remotely.
  • Competitive compensation and benefits.
  • Professional growth and development opportunities in a fast-evolving global organization.
  • Chance to make a significant impact on HR operations and employee experience across Europe.

Apply