Lufthansa is the largest airline in Germany and one of the leading airlines in the world.
As the Lufthansa Group Business Services’ employee you will become part of the organization that supports the aviation business. Our teams handle accounting, look after our customers' employees, run procurement processes and take care of IT applications. Everything contributes to a great travel experience for Lufthansa Group customers.
Region: Kraków, małopolskie
Our Customer Service Advisor will be responsible for users support regarding administration of recruitment tool, general 1st level support and documentation processes for the application.
The role requires answering inquiries in respective ticketing tool and sometimes by phone, granting accesses to the tool, answering users’ questions, fulfilling service requests, maintaining process database and documentation and transferring issues to the respective departments.
Working with German native speakers and Lufthansa colleagues from around the world
Clearly defined career path
Private medical care for employees and their families
Possibility to adjust the place and hours of work to private needs
Possibility to fulfil a dream about far journeys with attractive discounts for flight tickets
For our employees we offer: