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Agile Coach Ref. No: 8118

Lufthansa Group Business Services is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire Lufthansa Group in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves.

It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation.

As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.

Region: Kraków, małopolskie


Requirements:

  • Agile Coach experience
  • Experience as a Scrum Master
  • Good functional and technical knowledge of IT systems
  • General knowledge about IT development, maintenance and operations and be able to solve the most demanding problems and build solutions
  • Good IT Security and data protection policies knowledge 
  • General technical knowledge about IT Infrastructure (Servers, databased, firewalls, network, orchestrator, Cloud Infrastructure, etc
  • Good knowledge to train, implement and support less experienced team members
  • Very good English 
  • Very good communication skills
  • Extensive negotiation and diplomacy skills
  • Solution-oriented
  • Risk-awareness and mitigation skills


Responsibilities:

  • Coaching individuals, teams, the program and portfolio layer as well as executive teams
  • Designing Agile/DevOps operating models and blueprints
  • Facilitate training
  • Lead Agile/DevOps transformation teams
  • Responsible for leading one or multiple Scrum teams to implement IT solutions
  • Serve as a liaison for his/her Scrum teams with all the project stakeholders
  • Work with product managers and development teams to assure requirements are captured and recorded using the appropriate agile methodology, such as Scrum, Kanban
  • Work as a Scrum Master within the teams to effectively fulfill project objectives
  • Facilitate Sprint Planning, Release Planning, Daily Stand-Ups, Product Demos and Sprint Retrospectives
  • Support Product Owner in developing, maintaining and grooming Product Backlog
  • Identify and manage dependencies with other internal or external teams
  • Provide and support the implementation of business solutions
  • Perform development capacity planning and helping in release scheduling
  • Actively manage project risks and issues
  • Prepare project status reports, burndown, and keep management, project sponsors and project stakeholders informed of project status and related issues
  • Change-, Release and Deployment Management
  • Financial and license (subscription) management
  • Acting as a financial budget holder
  • Responsibility for IT governance (security, risk, strategy, architecture)
  • Drive efficiency, productivity and innovation in the respective functional area


We offer:

  • Challenging work environment and growth opportunities
  • Private medical care for employees and their family members
  • Flexible working time and place adjusted to employee’s needs


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