Sales Support Specialist with French Ref. No: 8633

For our international industrial Client we are currently looking for Sales Support Specialist with French

Region: Kraków, małopolskie

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Requirements

• Very good French and English (B2 level)
• Degree in Economics, Finance, Engineering or equivalent will be an asset
• Experience in order management
• Practical knowledge of SAP, especially SD/MM/WM modules
• Excellent communication skills
• Ability to build strong working relationships with customers and colleagues
• Problem solving & service-oriented attitude
• Able to work independently/organizing your own work

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Responsibilities

• Daily contact with clients
• Delivery of B2B Customer Service associated with the order fulfilment process
• Completing the order process from receipt of customer orders through dispatch, delivery and then invoice
• Completing data in SAP
• Responding to customer queries (e.g. order status, order amendments)
• Monitoring customer account and order book status on a regular basis
• Referring to availability/forecast issues for resolution with relevant parties
• Close cooperation with Sales, Supply Chain, Finance and Logistic team members

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We offer

• Private medical care
• Sports card
• Life insurance
• Holiday allowance
• Opportunities for professional development
• Hybrid work model (3 days a week from the Krakow office)

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