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IT Consultant – SAP Basis
Ref. No: 8021
Lufthansa Group Business Services is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire Lufthansa Group in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves.
It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation.
As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.
Region: Kraków, małopolskie
Extensive technical SAP Basis knowledge and experience
Min. 5 years of practical experience in supporting and managing applications in the environment
Min. 5 years of practical experience in steering and managing IT service providers
Experience in life cycle management of SAP systems
Knowledge of new SAP technologies like SAP BTP, SAC, SAP DWC will be an asset
Previous experience in S/4 HANA transformation and SAP operated in the Cloud will be an asset
Very good English skills
Planning and organizational talent
Analytical skills and accuracy
Strong conceptual skills; problem solving competence
Capability to define precisely complex situations and issues
Manage applications and services within the landscape with focus on SAP system
Ensure a smooth operation of the for IT applications for the company and its worldwide group customers in close cooperation with the IT team members in Germany as well as the contracted service providers
Support and consulting of internal business units and customers in a group in IT - related issues in the SAP environment
Conceptual design and implementation of SAP system architecture, system management functions and security features within the IT landscape (with focus on PaaS-Cloud environments)
Definition of requirements concerning IT-changes / coordination of IT-changes requested towards IT service providers
Continuous monitoring of interfaces and automated processes regarding integrity, performance and optimal usage, ensuring a smooth and stable IT support for business processes
Derive necessary technical and conceptual measures from the monitoring analysis, plan and implement the same in direct interaction with Customer, IT team and service providers
Create IT specifications from customer requirements and prepare corresponding decision paper
Create and maintain technical documentation
Handling of Incidents and Change Requests
Drive automation and digitization in IT and the supported processes
Act as primary contact for IT-related issues of process management units as well as operations in KRK, ensuring close communication and alignment of activities
Act as the 2nd-level support for SAP and non-SAP topics in KRK, solving on-site and/or filtering the issues for further solution findings within the IT team and/or the service provider
Collect requirements in a structured way, understanding them in depth and design solutions together with the IT team in Germany and service providers
Conduct and support trainings and workshops
Challenging work environment and growth opportunities
Private medical care for employees and their family members
Flexible working time and place adjusted to employee’s needs
Jesteśmy jedną z pierwszych agencji rekrutacyjnych i firm doradztwa personalnego w Polsce. Od 1991 roku wspieramy działania HR z zakresu rekrutacji i konsultingu wśród czołowych firm prowadzących działalność na polskim rynku.