Coupa System Administration Expert Ref. No: 7619

Kingfisher plc is an international home improvement company with approximately 1,380 stores, supported by a team of 79,000 colleagues. We operate in eight countries across Europe under retail banners including B&Q, Castorama, Brico Dépôt, Screwfix, TradePoint and Koçtaş. We offer home improvement products and services to consumers and trade professionals who shop in our stores and via our e-commerce channels. At Kingfisher, our purpose is to make home improvement accessible for everyone.

Over 3 years ago Kingfisher opened a Finance Shared Service Centre in Krakow, to which we are looking for candidates for the position below.

Region: Kraków, małopolskie


  • Understanding of the S2P process and technologies, preferably Coupa
  • Ability to translate and communicate core Coupa technical concepts to stakeholders and process owners
  • Strong data management skills using tools such as Excel, CSV
  • Experience in the use and support of automation capabilities in the process
  • Critical thinking and problem-solving skills
  • Ability to follow through with tasks with minimal supervision
  • Ability to establish and maintain strong relationships
  • Attention to detail, with a focus on quality output
  • Excellent organisation and time management skills, able to juggle multiple tasks and requirements
  • Language skills - fluent English, working knowledge of French/Polish/Spanish/Portuguese/Romanian would be an asset


We are seeking to recruit talented individual to support the Kingfisher Coupa programme team. The Coupa System Administration Expert role supports the configuration and data availability within the Coupa platform. The role enables designated Coupa Admins to complete all configuration and data loading according to company policies. The individual will be deployed across a multidisciplinary team in administration of Coupa configurations and users alongside the implementation partner.

  • Updating and maintaining configurations in Coupa
  • Execution of key content and configuration activities in Coupa including:
    • Ability to demonstrate to our stakeholders and S2P process owners how Coupa works
    • Ability to demonstrate different configurations in Coupa, and understand the impact
    • Communicating changes to internal stakeholders
  • Support User Acceptance Testing (UAT) and ongoing System Integration Testing (SIT) from development to production
  • Role Assignment and maintenance of user access levels
  • Updating and maintaining Master Data in Coupa using data loads and manual updates
  • Perform weekly reporting of progress against the workstream trackers: configuration changes status, testing progress and issue resolution
  • Assist with troubleshooting issues that arise from Coupa users
  • Support in the training activities Coupa Administration
  • Perform ad hoc tasks across the workstream – meeting management, plan review on a weekly basis, follow up on workstream actions and engagement with the relevant project and business stakeholders where required

We offer:

  • Opportunity to participate in Coupa training and further development of technical skills
  • Competitive benefit package (incl. sports card, private healthcare, life insurance and co-financing of monthly tickets for the public transport)
  • Possibility to work in a highly professional, stimulating, and challenging work environment with great and long-term career prospective
  • Opportunity to participate in training and development programs
  • Attractive office location in A-class building within a 5-minute walk from public communication
  • Comfortable working environment
  • Friendly and supportive company culture