CoE RPA Controller Ref. No: 7323

Kingfisher plc is an international home improvement company with approximately 1,380 stores, supported by a team of 79,000 colleagues. We operate in eight countries across Europe under retail banners including B&Q, Castorama, Brico Dépôt, Screwfix, TradePoint and Koçtaş. We offer home improvement products and services to consumers and trade professionals who shop in our stores and via our e-commerce channels. At Kingfisher, our purpose is to make home improvement accessible for everyone.

After successful Proof of Value of RPA technology, Kingfisher is now setting up Automation Centre of Excellence with the goal of driving Automation Efficiency Programme within the Group. As we are forming the RPA Delivery Team, we are looking for a person willing to step in the role of CoE RPA Controller.

Region: Kraków, małopolskie

Requirements:

  • At least one year of experience in process automation, preferably in the role of RPA Controller or Developer 
  • At least intermediate level of MS Excel & VBA
  • Very good English language skills (at least B2)
  • IT mindset and willingness to develop knowledge of technologies and solutions
  • Proactive mindset, drive for continuous improvement 
  • Very good problem solving and analytical skills
  • Good inter-personal communication skills – able to explain issues to the Delivery team and follow instructions accurately
  • Experience in SAP tables (SE16N) – nice to have 
  • Experience in Business Intelligence tools (f.eg. Power BI) – nice to have

Responsibilities:

CoE RPA Controller supports and administers the day to day running of automation processes in the live environment. CoE RPA Controller will schedule and run processes, ensure the stability of the IT environment, investigate any issues in the live processes, and raise change requests or support calls where required.

  • Promotion of automations to the Production environment
  • Develop and maintain Automation Center of Excellence Dashboard and KPIs which enable to monitor: utilisation and capacity of technology and other resources & efficiency and effectiveness of processes for which automation have been released including verification of particular business cases
  • Daily administration of the live environment (running processes, maintaining resource PCs, viewing logs etc.) 
  • Case Management, managing and allocating process workloads
  • Managing and investigating exceptions
  • Solving issues that arise in the day to day running of automated processes and assisting in the provision of timely responses and solutions as required 
  • Communicating with the vendor or development team on software related issues, suggesting improvements and participating with other users in the delivery team

We offer:

  • A fantastic opportunity to join the organization where you can build your career together with the development of the company
  • The opportunity to develop your skills by working in a multi-cultural team
  • Competitive benefit package (incl. sports card, private healthcare, life insurance and co-financing of monthly tickets for public transport)
  • Possibility to work in a highly professional, stimulating, and challenging work environment with great and long-term career prospective
  • Opportunity to participate in training and development programs
  • Attractive office location in A-class building within a 5-minute walk from public communication
  • Comfortable working environment
  • Friendly and supportive company culture

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