Order To Cash - Global Process Owner Ref. No: 7533

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations and more people. 

Pioneering technology takes more than just inventive engineers. At Dyson, we take a problem-solving approach to everything we do. And across our support teams, we’re proud to be different. And importantly, we support change to maintain our rapid growth.

Region: Kraków, małopolskie

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Experience / Personal Qualities:

• BA/BS or MS in Accounting required, CPA or MBA preferred
• A proven leader that has 7 or more years of experience in similar role in other organization
• Proven track record of owning global OtC transformation agenda, re-design of OtC processes, technologies and ways of working, as well as leading implementation of change across the organisation
• Comfortable working with, challenging and influencing senior leadership
• Capable of directing the resolution of complex or unusual business problems while applying advanced analytical thought and judgment
• Lean or Six Sigma Certification a plus
• Ability to analyse financial and operating statistics, performance measures and benchmarks to provide meaningful feedback
• Comfortable with ambiguity, working in a fast-paced team environment with high volume activities and changing priorities

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About The Role:

The Global Process Owner – Order To Cash will be responsible for:

 Process design, Performance and Governance

• Lead the design and execution of a global strategy for the Order-To-Cash processes, including associated policies and technologies
• Review existing processes, structures, and systems with a focus on simplifying and standardizing them and setting up KPIs and success criteria
• Drive process transformation with a focus on reducing process costs and maximizing investment returns
• Assess opportunities for service improvement and/or expansion against business objectives and determine means to implement new and innovative technical and process based solutions.
• Maintain a strong relationship with delivery teams to ensure they bring value to GBS through efficient and simple OtC processes
• Benchmark shared services organization against other companies and stay abreast of process trends and leading practices to formulate strategic direction and drive continuous process improvements
• Ensure governance structure is effective and aligned with stakeholders

Transition of processes 

• Participate in detail design of processes to be transitioned to the centre
• Ensure that processes transitioned are in line with design of OtC blueprint for processes, technology and ways of working

Leadership, Relationships and Strategy

•  Actively engage and lead stakeholders to embrace and adopt the globally standardized processes, with regional and local requirements customization required for legal/tax compliance
• Engage and influence stakeholders from a culturally diverse background to achieve established KPIs
• Benchmark shared services organization and OtC processes against other companies and stay abreast of process trends and leading practices to formulate strategic direction and drive continuous process improvements
• Ensure collaboration with other Centres globally and partners
• Work with Finance Centres of Excellence to ensure understanding of global policies, requirements and practices led by the Group

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We offer:

• Possibility to take part in creating new GBS centre and to shape its future
• High autonomy, decisiveness  and independence in acting
• Opportunity to work in a fast growing company, pioneer in its field
• Work in the centre of Cracow
• Extensive training program – internal and external
• Private healthcare
• Cafeteria package

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