SuccessFactors Platform Manager Ref. No: 8503

Lufthansa is the largest airline in Germany and one of the leading airlines in the world.

As the Lufthansa Group Business Services’ employee you will become part of the organization that supports the aviation business. Our teams handle accounting, look after our customers' employees, run procurement processes and take care of IT applications. Everything contributes to a great travel experience for Lufthansa Group customers.

Region: Kraków, małopolskie

What we are looking for:

  • Master’s or Bachelor’s degree
  • Solid SAP SuccessFactors knowledge
  • At least 5 years of experience with a complex cross system integration SAP landscape/ environment supporting core business functions with focus on cloud solutions and SAP systems
  • Expertise in Cloud Technologies (esp. MS Azure)
  • Ability to transition solution design into operational Service Management
  • Strong understanding of Disaster Recovery, IT continuity, security, and compliance
  • Experience with SFAPI (Compound Employee), OData APIs, JSON, and XML
  • Good grasp of integration architecture and data flows in SuccessFactors
  • Clear communication of technical ideas to technical and non-technical audiences
  • Skilled in coordinating cross-functional teams for platform governance and lifecycle planning
  • Self-motivated, analytical, and structured with strong problem-solving and time management
  • Proactive, detail-oriented, collaborative, and open to projects and travel

Responsibilities:

  • Oversee and manage the operational activities of SuccessFactors platforms, ensuring high availability, integrity, and reliability
  • Coordinate and manage SuccessFactors platform maintenance, updates, testing, and release management
  • Ensure system integrity, data quality, security, and compliance with corporate standards and best practices
  • Collaborate with IT Solution Architects, Product Managers, Integration Specialists, and SuccessFactors Implementation Partners
  • Conduct root-cause analysis and troubleshoot platform-related incidents; work with SAP Support on fixes and improvements
  • Manage vendor relations and performance with SF partners
  • Oversee SuccessFactors platform operations with internal stakeholders and partners
  • Administer tools in Admin Center; use Execution Manager, Check Tool, Reporting Center for system checks and insights
  • Monitor, report, and optimize SuccessFactors performance
  • Provide Level 1–2 technical support and escalate to SAP when needed

We offer:

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Attractive development opportunities

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Private medical care for employees and their families

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Possibility to fulfil a dream about far journeys with attractive discounts for flight tickets

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Possibility to adjust the place and hours of work to private needs

For our employees we offer:

  • Hybrid working model 
  • Opportunity to work from each part of Poland during remote work
  • Flexible working time
  • New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance
  • Continuous improvement environment
  • Supportive & friendly working atmosphere - we work towards a joint success

Apply