Lufthansa Group Business Services is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire Lufthansa Group in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves.
It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation.
As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.
Region: Kraków, małopolskie
Operational experience with supporting/managing IT Services (ITIL knowledge is welcome)
Experience with (Business) Process definition
Experience with process improvement / automation would be an asset
General knowledge about robot/software development
General technical knowledge about IT Infrastructure (Servers, databases, firewalls, network, Cloud Infrastructure, etc)
Experience with supporting audits
Be an operational liaison between IT, Security Team, Audit & Compliance Manager and other compliance – related teams
Support definition of IT, Security, Data Protection and Risk Management principles and standards for the BPA Operations
Serve as an advisory board for BPA discussions in mentioned areas
Support Automation Projects and ensure compliance with Operations Concept principles and defined standards
Ensure proper “handover to operations” process for new projects and technologies
Challenging work environment and growth opportunities
Private medical care for employees and their family members
Flexible working time and place adjusted to employee’s needs
We are among the first recruitment agencies and personnel consulting companies in Poland. Since 1991 we have provided recruitment and consulting services to key players operating on the market in Poland.