IT Manager - SAP BI/BW Ref. No: 8352

Lufthansa is the largest airline in Germany and one of the leading airlines in the world.

As the Lufthansa Group Business Services’ employee you will become part of the organization that supports the aviation business. Our teams handle accounting, look after our customers' employees, run procurement processes and take care of IT applications. Everything contributes to a great travel experience for Lufthansa Group customers.

Region: Kraków, małopolskie

What we are looking for:

• University degree in Business Administration, Business Informatics, Informatics or similar studies
• Experience in supporting and managing SAP applications in the BI environment
• Experience in using or implementing SAP BI tools (SAP BW 7.5, SAC, SAP Datasphere) with technical focus
• Good understanding of BI data flows and processes
• Experience with 2nd level support and ticketing /trackspace) processes will be an asset
• Very good English skills (both oral and written)
• Project management skills
• Analytical skills and accuracy
• Planning and organizational talent
• Strong conceptual skills and problem solving competence
• Flexibility and entrepreneurship
• High communication skills
• Willingness to learn and to pick up new topics

Responsibilities:

Based on his/her functional and technical expertise and background the IT Manager - SAP BI/BW manages operational tasks and projects regarding IT-support of our business applications on the BI platform.

The actual BI Platform consists of:

• SAP BWonHANA
• SAP BOE (BusinessObjectsEntreprise) with tools LUMIRA, WebIntelligence and AfO
• SAC (SAP AnalyticsCloud)
• SAP Datasphere (SAP DWC merged with SAP DI) being analyzed
• SAP S4HANA (Forward) being supported within single reporting use cases

The IT Manager - SAP BI/BW is part of the operations teams of SAP BI platform applications and works within the 2nd level support structures. He/She will be part of change request activities and implementation projects of new applications on the BI platform.

Furthermore he/she will complement the BI IT team in Germany with his/her skills and knowledge in further developing and expanding the BI platform for future business requirements.

In your new job you will:

• Ensure a smooth operation of the BI platform applications
• Proactive monitoring of interfaces and automated processes regarding data integrity, performance and timeliness
• Derive necessary measures in case of analyzed risks or incidents, involving the needed stakeholders (e.g. other IT departments, customers, service providers)
• Support and assist our internal customers within the 2nd level support and ticketing (trackspace) processes for incidents, trouble shooting and change requests
• Provide consulting services for internal business units and customers in the group in IT-related topics regarding the BI platform
• Conceptual design and implementation of new applications within the BI platform landscape
• Customizing of the supported applications according to technical and/or business needs, coordination of test activities and ongoing documentation of the supported solutions
• Be an active contributer and driver of automation and digitization in BI  IT and the supported processes – your ideas, experience and visions are highly welcome in our highly cooperative team
• Act as product manager for selected BI IT applications, including budget and controlling functions
• Support/manage the lifecycle of BI IT-products and ensure alignment to BI IT strategy and IT architecture guidelines
• Support/manage projects in the BI IT landscape with focus on Finance & Controlling

We offer:

For our employees we offer:

• Hybrid working model 
• Opportunity to work from each part of Poland during remote work
• Flexible working time
• New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance
• Continuous improvement environment
• Supportive & friendly working atmosphere - we work towards a joint success