HR IT Product Manager with German Ref. No: 8038

Lufthansa Group Business Services is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire Lufthansa Group in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves.

It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation.

As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.

Region: Kraków, małopolskie

Requirements:

• Academic graduate (preferably IT or Business Administration)
• Minimum 3 years of experience in IT with responsibility for business-critical IT systems
• Good functional and technical knowledge of HR IT systems, preferably SuccessFactors or SAP HR
• Experience in management of complex IT environments
• IT Demand Management and Change Management experience
• Very good English skills
• Good German skills
• Strong ability to influence and co-operate with others
• Excellent communication skills

Responsibilities:

• Ensure smooth operation of HR applications in the respective functional areas
• Support HR business process management by providing appropriate IT solutions in the respective functional area
• Supporting the elaboration of Business Cases, initiating and managing IT Demand Business Cases
• Design and implement new IT solutions in the respective functional area
• Managing the order book and the implementation of small changes in the respective functional area
• Reviewing and signing off software product management, relevant work products and project milestones
• Collect functional requirements and evaluate against technical feasibility
• Ensuring the quality of the product assets e.g. accurate and up-to-date product documentation for all stakeholders and end-users
• Drive efficiency, productivity and innovation in the respective functional area

Demand Management:

• Develop concepts, implementation plans and operation models
• Take responsibility for the IT demand management and operation of business applications
• Gather functional requirements regarding the IT setup required to operate the business processes out of the Krakow center, especially focusing on:
• Business applications and related roles and access rights
• Stable and efficient operation in the respective functional area of the HR systems
• Applications changes

• Gather functional/business requirements for new and/or enhanced business applications
• Proactively develop and propose solution concepts for application enhancements meeting organization needs in cooperation with technical experts, business departments and solution providers
• Define and agree functional specifications
• Plan and coordinate the implementation of new solutions

 Technically-functional coordination:

• Requirement and Change Management
• Requirements analysis and evaluation / transfer to IT providers

 Technically-non-functional coordination:

• Change-, Release and Deployment Management
• Technical requirements analysis and evaluation / transfer to IT provider

 Platform Management:

• The overarching requirement, change and release management, perception of IT governance tasks, cross-module / platform-wide coordination, strategic enhancements

We offer:

• Challenging work environment and growth opportunities (HR IT area)
• Great atmosphere in a positive team
• Private medical care for employees and their family members
• Flexible working time and place adjusted to employee’s needs. Possibility of starting your workday between 07:00 and 10:00
• Possibility to fulfil a dream about far journeys with attractive discounts for air tickets