eCommerce Specialist Ref. No: 7785

For our Client - international company - we are looking for candidates for a position of: eCommerce Specialist

Region: Kraków, małopolskie

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The position key requirements and competencies are:      

• You have a Backelors degree, preferably in Marketing, Merchandising or Business
• You have 3 years’ experience in eCommerce, Merchandising, Marketing, or other related fields, preferably within an international manufacturing company.
• You have hands-on experience in managing and maintaining e-Commerce Marketplaces platforms, especially Amazon.
• You are familiar with Outlook, Word and Power Point,  and you have good Excel skills.
• You are English fluent, German and French are definitely a plus.
• You have a keen interest in digital marketing and new technologies
• You pay attention to detail and you love work well done
• You have excellent organizational, time management and prioritization skills
• You are curious and like to help getting things done
• You are a team player, but able to work autonomously
• You have strong problem-solving skills, you are creative and an out-of-the-box thinker
• You have very good verbal and written communication skills
• You are able to adapt to a changing environment and learn quickly

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Your core responsibilities will be to:

Your role will be to make sure that our products are accurately listed, priced, and marketed. By doing this you will contribute to enhance our products ranking, increase our brand visibility, and generate sales.

• Ensure  Client has best in class content:  lead the catalogue buildout and product information uploading:  tiitle, description, images, reviews, prices, product specs, cross-sell feeds, etc...
• Make sure that our assets are appropriately refreshed, correct any inaccuracies appearing in product descriptions, specifications, images, etc..
• Monitor the orders placed by the marketplace and improve order fulfillment by checking product availability and ordered volumes.
• Track and manage the platform tickets, closely collaborating with Customer Service and Credit & Collection to identify the claims root issues and help resolve them.
• Monitor and analyze performance reports (stock availability, nr of visits, weekly sales, margins, …). and provide recommendations to the Ecommerce Key Account Manager.
• Collect insights on our competitors’ presence and activity.
• Improve processes to increase decrease manual work, reduce quality issues, and enhance the customer experience

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We offer:

• Challenging work in an international environment under highest standards
• Attractive benefits and bonus system
• Friendly work environment
• Opportunity to work with people from different cultures and nations
• Job stability and flexible working time

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