Billing Manager Ref. No: 8179

For our Client, the company which invests and provides support and best practices to software companies, we are looking for the Candidates to join newly created financial center in Cracow:

Region: Kraków, małopolskie

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Requirements:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field. MBA or relevant advanced degree is a plus
• 5 years of experience in billing operations, with a proven track record of successfully leading a billing function
• Strong knowledge of billing processes, revenue recognition principles, and related accounting standards
• Demonstrated leadership abilities, with experience managing and developing a high-performing team
• Excellent analytical skills, with the ability to analyze complex billing data, identify trends, and drive data-driven decision-making
• Proficiency in using billing systems, ERP software, and Microsoft Excel for data analysis and reporting
• Strong understanding of customer service principles, with a focus on ensuring billing accuracy and addressing customer inquiries and concerns
• Exceptional communication and interpersonal skills, with the ability to effectively interact with internal and external stakeholders
• Proven project management skills, with the ability to prioritize tasks, meet deadlines, and drive process improvements
• Ability to adapt to a fast-paced and dynamic environment, managing multiple priorities and stakeholders

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Responsibilities:

• Develop and execute the strategic direction and vision for the billing function, aligning it with the overall business objectives and revenue goals
• Lead and manage the billing team, providing guidance, coaching, and performance feedback to optimize team performance and professional development
• Oversee end-to-end billing processes, ensuring accuracy, efficiency, and adherence to company policies and billing guidelines
• Collaborate with cross-functional teams, such as sales, finance, and customer service, to establish and enforce billing procedures and resolve billing-related issues
• Develop and maintain billing policies, procedures, and controls, ensuring compliance with applicable regulations and industry standards
• Monitor and analyze billing metrics and key performance indicators (KPIs), identifying trends, areas for improvement, and implementing strategies to optimize billing operations
• Coordinate with IT teams to maintain and enhance billing systems and platforms, leveraging automation and technology to streamline processes and improve data accuracy
• Oversee customer billing interactions, including responding to billing inquiries, resolving disputes, and ensuring timely and accurate invoice delivery
• Collaborate with the portfolio companies’ sales teams to review customer contracts and pricing structures, ensuring alignment between sales orders and billing processes
• Stay updated on industry trends and best practices in billing operations and revenue recognition, recommending and implementing improvements to drive efficiency and effectiveness

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We offer:

• Hybrid working model
• Possibility to be a part of newly created Financial Center
• Competitive salary
• Comprehensive benefits package
• Opportunities for professional growth
• High autonomy, independence and decisiveness in acting

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